Frequently Asked Questions

Please read our FAQ before sending us a message.

 

Which payment methods are accepted in the Online Shop?

We accept payments by Debit Card or Credit or by PayPal. We use the secure PayPal payment interface and you do not need a PayPal account to pay by Debit Card or Credit Card.

How long will delivery take?

Delivery times on average are between 3-5 working days upon our reciept of your order.

What exactly happens after ordering?

As soon as we receive you order we get to work. You will first receive an order confirmation whilst we work on processing your order. As soon as your order is placed in shipment we send you tracking details so that you can track the progress of your order.

Do I receive an invoice for my order?

Yes, our system automatically generates an invoice when you place your order.

How can I get in touch?

Please feel free to reach out to us at any time using our contact details here

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